Who To Contact
Who do I contact if I have questions about...
Board of Commissioners and General Manager
- Agenda for PUD Board of Commissioner meetings
- Being placed on a PUD meeting agenda to talk to the Board
- Finding someone from PUD to speak at a community meeting
- Office: 773-5891
- Fax: 773-4969
Customer Service & Billing
- Moving or changing addresses within Klickitat County
- Opening an account with the PUD for the first time
- Requesting a credit letter because you are moving to a new electric company
- Establishing a Budget Payment Plan (equal billing program)
- Setting up autopay for monthly bill or paying monthly utility bill.
- Clarifying high bills and usage
- Requesting Payment Arrangements or Assistance
- Establishing landlord agreement to keep the power turned on between tenants
- Giving to the PUD's Operation Warm Heart fund
Goldendale
- Office: 773-5891
- Fax: 773-4969
White Salmon
- Office: 509-493-2255
- Fax: 509-493-1232
Engineering
- New electric service to a property that has never had service before
- Costs to install electric service
- Costs to install a security yard light
- Obtaining a State Electrical Inspection application
- PUD specifications for installing secondary line
- Office: 773-7612(During business hours)
- Toll Free: 800-548-8357
- Fax: 773-6431
Conservation and Energy Services
- Ways to conserve electricity
- Customer Generation guidance
- Energy efficient loan programs
- Energy efficient rebates
- Office: 773-7622
- Fax: 773-4969
Power Operations
- My lights flicker
- My power goes out
- Trees or limbs in or near powerlines
- My yard light or street light flickers or is out
- Sharing a suggestion for a Ruralite feature on a local resident
- Office: 773-7638 (During business hours)
- Toll Free: 800-548-8357 (after hours)
- Fax: 773-3111
Water and Sewer
- Establishing a new water and sewer service with a PUD system
- How to conserve water
- Having your water meter turned off or on
- How to find your water shutoff
- Office: 773-7623 (During business hours)
- Toll Free: 800-548-8357
- Fax: 773-3111
Public Information Requests
- Toll Free: 800-548-8357
- Fax: 773-4969
Filing Claims for Damages