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Klickitat PUD

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Proactive Response to COVID-19 concern

by Mar 12, 2020

Klickitat PUD takes pride in delivering reliable customer service and wants to protect the safety of our employees and customers.  Recent public health concerns regarding Coronavirus (COVID-19) are a concern and continually monitored.

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Proactive Response to COVID-19 concern

Klickitat PUD takes pride in delivering reliable customer service and wants to protect the safety of our employees and customers.  Recent public health concerns regarding Coronavirus (COVID-19) are a concern and are being continually monitored.

 

While we continue to operate safely and provide reliable power to our community, we want our customers to know the measures we are taking to mitigate against possible adverse impacts from the COVID-19.  Klickitat PUD provides an essential service to our community and will continue to operate as normal until further notice. 


Klickitat PUD is monitoring information from the Center for Disease Control and Prevention (CDC) regarding COVID-19 and following federal, state, and local agency recommendations.  Employees are equipped with hand sanitizers, cleaning wipes and disinfectant sprays and are encouraged to use them on frequently touched surfaces. Cleaning crews are focusing on sanitizing high-touch and high-traffic areas like doorknobs and common areas.

As a reminder, KPUD offers several easy and convenient self-service payment options to pay your bill and submit meter reads.  These options  include SmartHub, our SmartHub app, and our pay-by-phone system available at 1.888.255.5303.  Each of these options can be accessed from the convenience of your home.

If you are concerned about social distance or are sick, we have the drive-thru and drop boxes as options. The lobbies are open if you prefer to pay your bill in person.

The best way to access KPUD's customer portal called SmartHub, is directly through our website, www.klickitatpud.com.

At this time, it is recommended you take the same measures you would to prevent the spread of a cold or the flu by following CDC recommendations such as:

·                 Stay home when you’re sick

·                 Cover your coughs and sneezes with a tissue or your sleeve

·                 Wash your hands often with soap and water

·                 Avoid touching your eyes, nose, or mouth with unwashed hands

·                 Clean frequently touched surfaces and objects

·                 Follow social distancing protocols and avoid people who are sick

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